“When you have walked in the shoes of other people, empathy comes much easier.”

Can you learn to be more empathetic?

There’s no better person to garner an informed opinion from about this question than Dr. Helen Riess, founder and CEO of Empathetics, Inc., a company that provides empathy training to hospitals and doctors.

And her answer is yes.

Dr. Riess and I discuss why empathy is important in leadership and how you can learn to develop more empathy.

Since empathy is a critical skill for leaders, we discuss what it is and the systematic training people can experience that will help them learn to use their empathy muscle more readily and frequently.

In this episode:

  • What is empathy?
  • The role of empathy in leadership
  • Learning empathy as a skill
  • Practical things to do to become a more empathetic leader
  • And more!

Power Presence Academy: Practical Wisdom for Leaders is the go-to podcast for anyone who leads. Your host is Janet Ioli, leadership and human development expert, sought-after coach and advisor to global executives, and former executive with experience in four Fortune 100 companies. She helps leaders ground themselves with confidence, connection, and purpose and learn to lead with Less Ego, More Soul.


Noteworthy Quotes from This Episode

“If we understand people’s backstories, we have way more generosity and way more ability to really connect and work more collaboratively.”

“We can actually become more empathetic just because we’re paying more attention.“

“We have to appreciate how differently people respond and react to their own challenges.”

“Learning empathy is like learning ballet, you have to do it in front of a mirror. Because if you’re just trying to learn steps or positions, and you get no feedback, how are you going to know if you’re doing it?”

“It’s more important than ever, right now, to help your people feel like you value them. Nobody’s perfect, but try to look at what people are doing for your organization and for you.”


Resource Links: 

Dr. Helen Riess is the Founder, CEO, and Chief Scientist for Empathetics, Inc. Dr. Riess is a clinical professor and research psychiatrist at Harvard Medical School who developed empathy education based on neuroscience research. Tested in pilot studies and a randomized controlled trial at Massachusetts General Hospital and published in peer reviewed medical journals, her research won the Partners (Mass. General Brigham) Healthcare  Medical Education Research Award and an  Arnold P. Gold Foundation for Humanism in Medicine Research Institute Award. 

The Empathy Effect: Seven Neuroscience-Based Keys for Transforming the Way We Live, Love, Work, and Connect Across Differences by Helen Riess and Liz Neporent 

Connect with today’s guest on LinkedIn: Helen Riess, M.D.

If you want to become more grounded, confident, and aligned with your deeper values in just 21 days. Check out my book Less Ego, More Soul: A Modern Reinvention Guide for Women.

If you enjoyed this episode, please leave a review on Apple PodcastsSelect “Listen in Apple Podcasts,” then choose the “Ratings & Reviews” tab to share what you think.  

Connect with Janet Ioli:

Linkedin: Janet Ioli

Instagram: @janetioli

Website: janetioli.com

Janet is the founder of Power Presence Academy.  She helps leaders ground themselves with confidence, connection, and purpose and lead with Less Ego, More Soul.


Produced by Ideablossoms